IMPACT offers several means to attain greater interpersonal safety in the workplace. Not focusing only on training workers to deal with the most challenging situations, IMPACT Safety offers tools to manage every day confrontations, a particular value to organizations providing customer service or whose workers come in contact with the public. IMPACT programs are designed to address specific concerns of each organization and its employees. These programs encompass both the physical and emotional safety of today’s workforce from both a personal and organizational perspective.
Safety Awareness Training
This training is built upon the “Four A’s” of Safety: Awareness, Assessment, Anticipation, and Action. Workers trained in these concepts are better able to pay attention to their environment, recognize threat or danger earlier, and employ techniques to de-escalate a situation. The ultimate outcome is achieved—
addressing a potential threat earlier, more successfully and with greater confidence.
Safety Skills Training
This training provides the opportunity to learn and practice assessment of risk, de-escalation, and physical safety skills with special hands on experience as it applies to the work environment. A trained professional in a custom-designed padded suit can be included, providing powerful training through realistic role plays. It is a unique opportunity to practice physical self-defense responses to assault. This training is also available as a personal safety or wellness workshop as a value added offering.
Safety Policy Development
At the heart of a well-designed safe work environments is the organization safety policy. Creating one can be challenging. IMPACT Safety can assist in developing and implementing a safety policy. The process clarifies and communicates specific personal and organizational safety practices vital for organizations and their employees. Policy and protocol development takes into consideration workplace structure and job function, as well as personal and organizational liability issues.